Assisted Living Alberta (ALA) is the provincial health agency established to deliver, coordinate and oversee continuing care health services.
We provide Albertans with access to a full range of services, including medical and non-medical supports, home care, community care, social services and continuing care homes. We strive to ensure that those who need our care can maintain their quality of life and independence for as long as possible, wherever they call home. Our services also support caregivers, family members, and friends.
ALA works with health care providers, community organizations, continuing care operators, and provincial health agencies to deliver coordinated, high-quality care.
We work to improve care delivery across Alberta by enhancing home and community services, supports and spaces in continuing care homes, and making sure Albertans and their caregivers are well-informed about their care options and how to access them.
Assisted Living Alberta (ALA) continues to make significant progress in expanding care capacity, supporting more Albertans, improving transitions between care services, and strengthening integration across Alberta's health system.
Learn moreAlbertans supported through home care services annually
Employees delivering services across Alberta
We work with health care providers, community organizations, continuing care operators, and provincial health agencies to deliver coordinated, high-quality care.
We collaborate closely with Acute Care Alberta, Primary Care Alberta, and Recovery Alberta to ensure smooth coordination between services, strengthening patient care, and reducing wait times for health care services across the province.
Mr. Brian Pollard brings more than two decades of senior leadership experience across the health, long term care, and public sectors. His career includes executive roles in hospital administration, community health, government policy, and long term care system transformation.
Meet our team
Brian Pollard,
Chief Executive Officer
Mr. Brian Pollard brings more than two decades of senior leadership experience across the health, long term care, and public sectors. His career includes executive roles in hospital administration, community health, government policy, and long term care system transformation. He has led major initiatives focused on improving sustainability, strengthening quality of care, and advancing services for older adults and vulnerable populations.
Show moreThe Office of the Chief Executive Officer provides strategic leadership and organizational direction for Assisted Living Alberta. The office oversees system planning, governance, partnerships, and performance while supporting ALA's mandate to deliver, coordinate, and oversee home and community care, assisted living, and continuing care services across Alberta.
Dr. Shallen Letwin,
Chief Operating Officer
Dr. Shallen Letwin has a professional background with more than 25 years of senior health care leadership experience with regional and provincial health authorities.
Show moreClinical Delivery and Operations oversees operational delivery, system performance, service integration, and continuous improvement initiatives that support clients and families across the province.
The division includes Provincial Home Care, Provincial Continuing Care Homes and Lodges, Provincial Palliative Care and End of Life Care, Provincial Specialized Programs, and Provincial Clinical and Business Support. These teams provide leadership and oversight across Alberta while supporting consistent service delivery throughout the province.
Dr. Vivian Ewa,
Chief Medical Officer
Dr. Vivian Ewa’s extensive experience includes clinical care, education, and health system leadership. She completed her Family Medicine and Care of the Elderly training at the University of Calgary and holds a master's in medical education from the University of Dundee. She is a Clinical Associate Professor at the University of Calgary and a Certified Health Executive.
Show moreMedical Leadership provides clinical leadership and medical expertise to support high-quality care and continuous improvement across Assisted Living Alberta's programs and services. The division works collaboratively with physicians, health care providers, and system partners to advance clinical excellence, strengthen quality and safety, and promote best practices in care delivery.
Medical Leadership includes Provincial Home Care, Provincial Continuing Care Homes and Edmonton Corridor, Provincial Palliative Care, Hospice and End of Life Care, Provincial Specialty Programs and Geriatrics, Medical Affairs, and Clinical Quality and Education. The division partners closely with operational leaders to support integrated, high-quality care across the province.
Robyn Maddox,
Executive Lead
Robyn's background includes extensive senior leadership experience, academic achievement, and deep knowledge of Alberta’s seniors health and continuing care system.
Show morePlanning, Performance and Quality supports the development, evaluation, and continuous improvement of programs and services across Assisted Living Alberta. The division helps ensure services are effective, client-centred, and aligned with organizational priorities.
The division includes Program Excellence, System Planning and Performance, and Provincial Quality, Client Experience and Accreditation. Together, these teams support quality improvement, performance measurement, strategic planning, accreditation, and initiatives that enhance the client experience.
Kimberly Nickoriuk,
Executive Lead
Kimberly is the Executive Lead, Client Navigation and Integration and provides strategic leadership in the coordination of integrated service pathways across assisted living, acute care, and continuing care.
Show moreClient Navigation and Integration helps Albertans access the right care, in the right place, at the right time. The division advances integrated service pathways and coordinates care across home and community care, assisted living, continuing care, and acute care services.
The division includes Emergency Department Access, Transition Services and Vacancy Management, Community and Social Services Integration and Partnerships, and the Centre of Expertise. These teams support care transitions, access to services, and stronger integration across the health and social sectors.
Katharine Casey,
Chief Administrative and Financial Officer
Katharine is an executive leader with more than 20 years of experience driving large‑scale transformation across complex public‑sector systems throughout British Columbia.
Show moreAdministration and Finance provides the financial, administrative, technology, legal, contracting, and people services that enable Assisted Living Alberta to deliver high-quality care and services across the province.
The division includes Finance, General Counsel, Information Technology and Technology Services, Provincial Contracting, and People and Culture. Together, these teams provide the infrastructure, oversight, and support required for organizational success.
Kathryn Kranenburg,
Senior Program Director (Interim)
Kathryn is a senior communications executive with more than 25 years of experience leading strategic communications, engagement, and reputation management across Alberta’s public health and social sectors.
Show moreCommunications and Community Engagement builds awareness and understanding of Assisted Living Alberta's programs, services, and priorities. The division supports meaningful engagement with Albertans, staff, health care providers, community partners, and stakeholders through strategic communications and engagement activities.
The division includes Program and Operations Communications, Internal Communications, and Community Engagement. Together, these teams support public awareness, employee communications and stakeholder engagement.
Expense reports are available to show our commitment to accountability and transparency.
Expense reportsOur board of directors provides governance and strategic oversight for the organization. Information about current board members is available through the Government of Alberta's public agencies directory.
Meet our board of directorsTogether, the Ministry, ALA, its wholly owned subsidiaries, contracted service providers, and health system partners work to provide integrated care that supports Albertans to remain safe, healthy, and as independent as possible.
Carewest and CapitalCare are publicly funded, not-for-profit continuing care organizations and wholly owned subsidiaries of ALA. As part of ALA, they provide continuing care services while operating under their own organizational names and leadership.
As of 2026, ALA contracts with more than 200 operators across the province. These operators include public, private and non-profit organizations that provide home and community care, and continuing care services.
Some rural continuing care spaces located within acute care facilities operate under shared services agreements and are contracted through another provincial health agency, such as Acute Care Alberta.
ALA monitors compliance through regular reporting, audits, inspections, and follow-up on identified issues.
Learn more about continuing care legislation and standards
ALA reports to Alberta's Ministry of Assisted Living and Social Services, which is responsible for provincial policy, legislation, strategic direction, funding oversight and quality standards for the continuing care system.
The ministry establishes the legislative and regulatory framework for continuing care through the Continuing Care Act and monitors compliance through reporting requirements and audits.
Minister of Assisted Living and Social Services | Alberta.ca